When you choose Viking Custom Homes to build your new custom home, you are also choosing a team of professionals backed by excellent customer service. Not only does this excellent customer service take the form of a beautiful new home your family to enjoy, but it is also evident through the many extra steps of customer service throughout the process. In each stage of your home construction, the team at Viking works with you to keep you informed every step of the way. If you are now in the process of choosing a builder for your new custom home, consider the many ways in which the team of Viking Custom Homes provides a long-term commitment to customer service.
Before You Build
Before the start of your new home construction, you will have the opportunity to meet with the Viking Custom Homes President and Vice President of Construction in a pre-construction meeting. This meeting will allow you to understand the breakdown of the construction process and a general overview of your building plan. By mapping out your needs and preferences before construction, you can ensure that your home contains everything that you need for you and your family in the future.
As your new home is constructed, you will be kept up to date with weekly progress update emails that inform you on changes and progress with your construction process. With this, you will consistently be well-informed during each phase of construction, as well as aware of any necessary revisions to your plan as needed. These updates also include walk-throughs at various stages of development, such as a pre-drywall walk-through, as well as a pre-settlement demonstration of your completed home in the final phase of building.
Upon the completion of your home construction, you will have access to your post-settlement service program for 30 days, six months, and one year. Additionally, you will also have access to a 10-year residential warranty. Once your home is completed, you and your family will be able to enjoy the custom features and amenities of your beautiful new home.
Let Us be Your Trusted Maryland Home Builder
Are you ready to bring your dream home to life? Enlist the difference of Viking Custom Homes, Maryland’s trusted home builder of high-quality single family homes for more than three decades. With over 30 years of experience and a reputation for excellence in over five Maryland counties, we offer the highest standard of customer service and quality assurance for your new home. If you are looking to build on one of our beautiful homesite offerings or on your own lot, we are eager to help you every step of the way towards building your dream home. Let us bring your dream to life by building a home where life unfolds! Contact us online or call today at 410-977-2188 to speak with a member of our trusted team. You can also visit our Facebook, Twitter, or LinkedIn for more information.